Support
We're here to help with any question or issue about Fogón.
Need help? Write to us and we'll get back to you soon.
[email protected]Frequently asked questions
How do I create my family cookbook?
When creating your account, choose "Create my family" and give it a name. You'll get a 6-character invite code to share with anyone you want to add.
How do I invite someone from my family?
From your profile or from the onboarding step, you can share your family's invite code. The other person enters it when creating their account and joins the same family cookbook.
How do I create a recipe from a photo or a voice note?
When adding a new recipe, choose the option to import it by photo (for example, a handwritten recipe or a screenshot) or by voice note (recording one or uploading it). Fogón automatically puts together the title, ingredients and steps, and you can review and edit them before saving.
I forgot my password, what do I do?
For now, write to us at [email protected] from the same email as your account and we'll help you regain access.
How do I delete my account and my data?
Write to us at [email protected] requesting the deletion of your account. We'll delete your account and personal content within a reasonable timeframe. More detail in our privacy policy.
I found a bug or have an idea to improve Fogón
We love hearing suggestions. Tell us by email with as much detail as possible (what happened, on which screen, and a screenshot if you can).